FAQ
The Frameblock system is made with two flexible steel cables covered with silicone rubber that join together in an anti-drill and burglar-proof padlock. With the key (with a K-code that recalls the bicycle frame number) just open the padlock and close it again after passing the steel cables around a pole or other fixed object.
Of course, as long as the object it is attached to is stable. You can also lock up your bicycle to itself.
Yes. The Frameblock patent, which replaces any heavy chain that can be easily burgled, is ensured through a contract with the Zurich Insurance Group.
If you have activated the insurance contract, you can proceed with the practice to receive a brand new e- bike.
MilanoBike e-bikes are equipped with the Zehus All in One engine.
The engine can be started during use of the e-bike by pedaling backwards three times. Through the Bitride app you can manage the assistance level.
The engine power is 250W.
Of course, you can control it directly from the App.
The maximum speed that can be reached – according to Italian law – is 25 Km / h.
Autonomy ranges from 30 to 70 km depending on the assistance mode set on the App.
The motor recharges itself with the regenerative braking or through a 24v wall charger.
3 hours for full charge.
MilanoBike E-bikes are extremely light, therefore they are comfortable to ride even with the engine off.
Through the App you can set the type of assistance and therefore the speed you want.
Of course, electric bikes can transit in restricted traffic areas.
Of course, the measures and standards of our e-bike are the most common and adaptable to all the accessories on the market.
Aluminum 6061
The bike has passed any test required for fitness for use.
The Zehus All in One engine has a single speed.
You can buy your Milano Bike directly from our website or from the authorized dealers.
Of course, write to info@milanobike.it and we will give you all the details about the assistance centers.
In case of mechanical failures, write to support@milanobike.it, we will be able to guide you through the steps to solve the problem.
The bike is shipped assembled in 99% of its parts, you will only have to turn the handlebar and adjust the saddle according to your height.
The bike is packed and sealed inside an impact resistant box.
The warranty on our bicycles lasts 24 months and covers the main components such as the frame, fork, bottom bracket, crankset, gearbox, wheels, battery and engine. The effective warrantly starts from the purchase date shown on the receipt.
The warranty on our bikes lasts 24 months and covers the main components such as frame, fork, bottom bracket, crankset, rear derailleur, wheels, battery and engine. It starts from the date of purchase shown on the receipt.
Of course, your MilanoBike can circulate on any cycle path.
Milano Bike bikes do not need particular maintenance as they are designed to make them as simple as possible. However, we recommend taking care of them and using them exclusively for the activity for which they were made.
Of course, we care about the safety of our customers, therefore the frame has been designed to be resistant and light at the same time.
Upon request, we can replace part of the equipment such as saddle, tires, knobs or tape.